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Here you can read what some of our guests have said about The Gables.

 

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General

Just wanted to pass on my thanks for last nights entertainment. My party and I really enjoyed the murder mystery and also the meal was excellent. I would be grateful if you are able to put on any further murder mystery that I could be be informed.

Ann and Keith 3rd November 2020

Superb hotel, felt very covid safe there, All the staff were a delight, there was nothing they would not do for us,. The food was amazing!!! I would recommend this hotel to anyone, thank you for a lovely stay!

Karen L 14th October 2020

I visit here regularly and have done so in July and October. Staff are very friendly and helpful, food and drink always excellent. Rooms and public areas always clean. Love the outside area too. Lovely little hotel!

Silva 14th October 2020

This was our second visit to the hotel for a weekend away to celebrate our wedding anniversary. The hotel is spotlessly clean and COVID compliant. The staff on duty throughout the weekend have been friendly and helpful. I again would recommend this as an ideal base.

Steve R 14th October 2020

Stayed at this hotel as a birthday treat for my husband. We spent the day in Gloucester and it was an easy drive to the hotel. The hotel itself was lovely, warm and cosy, and very welcoming. We had booked a king size room which had a massive, comfy bed! Our meal in the evening and breakfast the next day were delicious & plentiful. We were sorry we had only booked one night so will definetly return.

Robert S 22nd November 2019

Have eaten here several times when visiting family but it was the first time staying. Couldn't fault the room, service, or staff, a very enjoyable stay, will be returning in January for a further stay.

McRobb-Keith, November 2019 22nd November 2019

Absolutely brilliant night. The hotel itself is lovely. The food was really nice, breakfast was lovely and restocked constantly. Thumbs up to the young lad that was working in the kitchen, brilliant job! Can’t fault the staff.

22nd November 2019

Just had two nights stay with dinner. What a wonderful stay we had . We came a little while ago and it was so good that we came back. Amazing food and lovely staff all so kind and polite. Clean and super comfy beds. You are doing an amazing job and all the staff seemed happy which makes us happy. Look forward to coming back.

Rocky, June 2019 19th June 2019

Good hotel with very helpful staff. The room was good a size, with a bath with shower. Good help yourself breakfast.

Petbri, May 2019 19th June 2019

We stay at the Gables regularly when visiting family a few miles away. It is a lovely friendly hotel where guests are made to feel welcome and part of the family. It is ideally situated on the A38, easily accessible to the M5, Bristol, the Cotswolds and other South Glos towns. The breakfasts are superb. Staffing is relatively stable, enabling repeat guests such as ourselves to maintain friendships with some. Prices are set so as to offer good value for money. We will definitely be returning.

Roddy, May 2019 19th June 2019

Scenic location - woke up looking over green fields. The outside of the Hotel was very well presented, The staff were all friendly and attentive. Overall the Hotel and Room was clean and breakfast very enjoyable!

Terry S, April 2019 29th April 2019

Nice hotel. Clean and well presented, I’ve been to a few events held here and have always been well looked after with the food and service spot on.

Rob Clegg, March 2019 29th April 2019

Second time here and had another great stay - staff really polite and friendly, the beds are great and the bar area is fabulous!

Gill Drillsma, March 2019 29th April 2019

It was a pleasure staying at this hotel, staff were very friendly and helpful. The food was superb and the rooms very comfortable. Reception was very welcoming.

Adventure091, December 2018 17th December 2018

The hotel is in a lovely quiet area. We ate in the bar both evenings, the food was of a very high standard and delicious, breakfast both mornings was lovely and hot and nice variety. Our room was a nice size and immaculate, beds were a little firm for me, but comfortable & the room was spotlessly clean. The staff were all very friendly and I would definitely stay here again in the future

Madame, October 2018 Via TripAdvisor 1st November 2018

Lovely venue with very helpful staff!

Phoenix, October 2018 1st November 2018

Excellent service with included buffet breakfast. Clean and well presented. Pleasant staff. Close to Slimbridge wetland wildlife centre which is well worth a visit. We are best Western reward members so we took advantage of sale price with included buffet breakfast.

David and Jo, July 2018 25th July 2018

I have stayed at the Best Western Gables hotel now around 10 times. The hotel is in a good location just off the M5 Motorway. The rooms are of a good quality, cleaned daily and comfortable. The food at the hotel is also of a good quality, breakfast is usually self service, with a wide range of food. The evening meals are also of good quality service is fairly quick. All the staff are very helpful. Plenty of parking spaces available.Will be staying again.

Steve J, July 2018 25th July 2018

Stopped overnight at The Gables on route to Cornwall. It is conveniently sited very close to Junction 14 on the M5. The bedroom was comfortable, clean and a reasonable size, dinner was fine and the breakfast was better than most buffet breakfasts we have had.
The staff were welcoming and very polite. Other reviewers have said you can hear the traffic on the M5/A38. We stayed on a very hot night, slept withe the window open and didn't hear any noise at all. Would certainly stop there again.

Richie-A, July 2018 25th July 2018

Stopped here for one night on route to Somerset , excellent location, just off the M5 lovely large clean room, good evening meal served in bar area, good choice of drinks and not to expensive, breakfast was also very good.

Henryk, July 2018 25th July 2018

I can't fault the food or the staff one bit it's been outstanding every time. We have had family meals, big groups of friends meeting up, Burns nights and Sunday lunch and all have been fantastic.

Julie Jefferies 30th May 2018

Great. Comfy bed, hot powerful shower and helpful staff.

Matthew James 30th May 2018

My wife and I recently returned home after spending three enjoyable days, (12-15 January) at your hotel and we would like to congratulate you on the quality of your staff. We would appreciate you sharing our gratitude with your staff and we look forward to returning to The Gables in the future.

W Jones, January 2018 24th January 2018

"We needed somewhere to sleep between visiting family in Thornbury and heading down the M5. So this location was just right, being a few minutes from the motorway and ten minutes from Thornbury. The room was clean and comfortable and there wasn't too much traffic noise from the A38 nearby. No noise from other guests. So a good night's sleep. The included breakfast was tasty and served quickly and efficiently."

Cyberebrum, August 2017 (Via TripAdvisor) 5th January 2018

"The room was very nice and was clean and tidy. The bed was comfortable. We had an evening meal after we arrived, as we were celebrating my birthday, and can honestly say that the food was superb as was the service. Breakfast was also very tasty and there was plenty of choice. The wifi service was good. The location of the hotel is excellent, being on the A38 and just a few minutes' drive from Junction 14 of the M5. We visited WWT Slimbridge, and this was only 15 minutes' drive from the hotel."

sadbuttruenu, August 2017 (Via Tripadvisor) 5th January 2018

"My son and I thoroughly enjoyed our recent 2 night stay. The rooms are comfortable and extremely clean, all the staff couldn't be more helpful & friendly and the food was AMAZING. We're already looking forward to our next stay. Thank you."

Dave J, July 2017 (Via Tripadvisor) 5th January 2018

"Friendly, helpful staff, clean rooms and bedding and good menu. The day we left, the staff were busy preparing for a wedding but we didn't feel we were put on the sidelines. The staff are this hotel's shining light."

janandherman, July 2017 (Via Tripadvisor) 5th January 2018

"It's says 3 star AA Its 5 star in every way. Service food. Very clean and all staff are very helpfull. No faults what so ever. 10/10."

Mark Varley, July 2017 5th January 2018

"Excellent value for money, friendly staff, comfortable room, amazing breakfast. Excellent parking facilities. Well recommended."

Gloria Bacchus-Ford, July 2017 5th January 2018

"Perfect place to relax. Will definitely be coming back".

Arfat Qayyum, June 2017 5th January 2018

"Very nice hotel. I have stayed a few times on business. Staff and food great. I would recommend!"

Paul Cunningham, June 2017 5th January 2018

Lovely hotel, excellent customer service and friendly staff. Nice large room and great evening menu. Would highly recommend staying there.

Graham Sherlock, June 2017 5th January 2018

"Very friendly staff, clean and comfy bedroom and an excellent breakfast".

Andrea Freeman, April 2017 5th January 2018

"Lovely service and superb meal. Great value too. Highly recommended."

Nikki Hopkinson, February 2017 5th January 2018

"Amazing staff and hotel, make you feel really welcome."

Karen Edwards, February 2017 5th January 2018

"If I could give more stars I would. Me and my boyfriend came to stay for a weekend and apart from it being out of the way, from the minute we walked into the hotel we knew we'd enjoy ourselves. The service was absolutely lovely! Our room was cosy, which for 2 of us, made it extremely romantic. The food is amazing and you pay for what you get too! I couldn't of wished to stay anywhere else and will definitely recommend/return."

Dani Alisha, August 2016 5th January 2018

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Dining

The food was excellent, the waiter was very attentive, and the lady on reception was very helpful!

John Potter 30th May 2018

Excellent food and excellent service, thank you!

Sharon Marie 30th May 2018

Decided to go out for a meal with my girlfriend last night and wasn’t sure where to take her, Kelly (my girlfriend) said about coming here to eat, nicely decorated interior, clean, good friendly service and great tasting food, I’m quite sure that we will come again in the future.

Julian Roberts, August 2017 5th January 2018

"Great meal, nice & comfortable surroundings. Will definitely go again."

Linda Taylor, July 2017 5th January 2018

"Would certainly recommend the Sunday Carvery, excellent value for money. Choice of 3 meats and lovely selection of veggies. The Yorkshires had certainly risen to the occasion. A very enjoyable lunch with friends."

Rob Marrow, July 2017 5th January 2018

"Great food and atmosphere would certainly recommend to others."

Anne Casey, May 2017 5th January 2018


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Meetings & Conferences

We come here twice a year for a meeting. It is a very nice hotel and is always clean and the staff are always polite and very helpful. The buffet food is always very nice.

Sharon C 14th October 2020

First the main positive as it is a great place to have meeting being so close to M5 J12.Me coming from the north and my client from the south. Plenty of space and plenty of confidentiality.

mncrbest 22nd November 2019

"Just wanted to drop a quick email to say thank you to you and the staff, everyone was really pleased with how the event went and all the staff were really flexible and accommodating to our needs on the day."

Brightside Group, June 2017 5th January 2018

"I just wanted to pass on my thanks to your hotel team who looked after us on a recent visit. We usually use an alternative venue but unfortunately they have been letting us down. I carried out a quick search to find alternatives and came across “The Gables Hotel” I must say I rang up for a meeting room with less than 24 hours’ notice and your kind team resolved my problem promptly, excellent service.
On arrival I was kindly greeted with a very personal and professional touch, our name displayed on the front board, and our room was clean and tidy with, again excellent service from a young man. After our meeting we proceeded for lunch which I must say was fantastic with excellent service. It is not often that I find myself in a premises whereby customer service was key to your staff, for this I felt the need to send you this e-mail.
Thank you for a truly professional experience."

S Corbett, April 2017 5th January 2018

"The central location is excellent and the food is lovely. My first choice for meetings!"

Ms Movant, April 2017 5th January 2018


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Weddings

Couldn’t fault The Gables especially in these hard times. My wife and I had our wedding reception here and could not fault the food or service we had. Highly recommended and will be going back

Andy D 14th October 2020

Attended my cousins wedding, when we arrived we were greeted by friendly staff, I cant say how great the staff were during the wedding , at the meal and especially during the evening, made my grandchildren feel very welcome, the room was great!

Pat, June 2019 19th June 2019

Just wanted to say a big thank you for our wedding and all the preparation. We had a fantastic day and everything went very smoothly. Please thank everyone from us. All the staff we have met have been friendly and welcoming, and all our family and friends have been very impressed with the Gables.

Sally and Jordan, April 2019 30th April 2019

I have to say we couldn’t have chosen a better venue , photographer or weather! It was the most perfect day and The Gables could not do enough for us from the day we booked the venue through to the day after the wedding. What an amazing staff you have!

Lin, January 2019 11th January 2019

Such a wonderful wedding venue. The staff were amazing and they couldn't do enough for you to ensure everything was perfect!

Lisa Stephens, December 2018 17th December 2018

I had my wedding here and there is nothing more I can say other than perfect. We got married in a church then came to the Gables for the reception. Everything ran smoothly and completely had no faults. The Gables worked with our wedding planners so well! We had our truly magical day! Thank you so much to The Gables.

Laura Graham, October 2018 1st November 2018

We really don’t know where to start with thanking you for the most amazing day of our lives. We truly felt that everyone at The Gables went above and beyond for us and our guests. Our guests were spoilt, well fed and watered, and given a high end service.  We will be back to see you all again!

Mr & Mr Chappell, September 2018 14th September 2018

"All we can say is the venue and yourself and Dean made the whole wedding experience 'perfect'. All family and friends have commented what a great venue and a lovely day it was. We cannot fault anything .. 10 out of 10 to both you and Dean and all the hotel team!"

John and Emma, October 2017 5th January 2018

"Well... what can I say!! We had our wedding day here yesterday and it was the most amazing day we could have ever wished for. All the staff were so welcoming and helpful. The ceremony went completely to plan and we are so happy that we chose to get married here. We will definitely be coming back... probably for our 1 year anniversary. And a huge thank you to Zoe Willis the wedding co-ordinator, we wish you could have seen how fantastic it all was."

Mr and Mrs Williams, September 2017 5th January 2018

"I went to The Gables for my best friend’s wedding and what can I say? They did us proud. Amazing hotel - extremely clean, the staff were friendly, welcoming and very attentive to all the guests’ needs. I would recommend anyone staying at this hotel and especially for a wedding. The room was decorated like a fairy castle and the food was fit for a king. It made my friend’s wedding the best day of her life."

Craig Beechey, September 2017 5th January 2018

"We held our wedding there two weeks ago and the day went perfectly . The staff were so helpful on the day and left us nothing to do except enjoy the day. The rooms were clean and the beds really comfortable and good showers. The food was of good quality and plenty of it, also reasonably priced. The breakfast was probably one of the best I have had. We have been there to stay a few times before our wedding day and have never had any complaints. Thanks to all the staff and the wedding planners Emma and Zoe for a unforgettable day!"

Shirley Millman, February 2017 5th January 2018

"From the moment we first booked our wedding reception we experienced first class service and knew we had the best venue. We both have extremely high standards and the hotel and staff really did deliver, many of our party stayed for more than one night and all had the highest praise for their rooms.We have eaten at The Gables on many occasions now. From Sunday lunches, to specific events, to our wedding and of course breakfast. On every single occasion they have delivered delicious, high quality, good value food. The service on our wedding day was top notch and all food was served piping hot with good portion sizes and in a timely manner. The staff really are what makes this hotel one we will go back to time and time again, particularly if we need to hold an event. Every single member of staff we dealt with was friendly and attentive, nothing was too much trouble and it's clear that a high standard is placed on them. They deliver at every turn. In summary this is a wonderful hotel with extremely helpful staff, great food, clean accommodation and all at an extremely competitive rate."

Kelly Warner, November 2016 5th January 2018


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Private Dining / Celebrations

Beautiful hotel, food was great and staff were extremely helpful and friendly.  Everything was very clean, parking was adequate, and the venue was beautiful. The staff made us feel welcome and were friendly and accommodating even though they were very busy. Will be visiting again soon. Perfect venue for booking a party!

Jo-Anne 14th October 2020

The party went really well, thank you. The room was perfect and the food was outstanding, the staff were fab! Thank you so much! I would highly recommend anyone to book an event.

Suzanne Easingwood, April 2019 2nd April 2019

I just want to say a huge thanks to Carys and all of the team at the Gables for doing such an incredible job with my 30th birthday celebrations. To say I was thrilled with the result is an understatement!  A lot of time and effort must have gone in to setting up the room and making it look so fantastic and I cannot thank the team enough.

Carly Chapman, April 2019 2nd April 2019

The room and table was lovely thank you. We were greeted by Jason who saw to our every need through out the afternoon, in a professional and friendly manner. Thanks once again to all involved. Hope to use you again in the future.

Linda Cole, March 2018 27th March 2018

"Had my daughter’s christening meal here and the day was excellent thanks to The Gables Hotel. Zoe was really helpful and organised everything so well. The food on the day was great one of the best carvery dinners I have had for a while."

Jade Isobel May, August 2017 5th January 2018

"I wanted to write to say a HUGE thank you to you and your wonderful staff for helping make the Ball & Auction such a wonderful evening on Saturday. From my initial enquires with Emma, through all the planning with Zoe to the actual event I have nothing but praise about everyone involved. I have already emailed Zoe but please can I also ask you to convey my thanks onto everyone involved - your staff are a real credit to you."

Julie, May 2017 5th January 2018

"Planned a birthday party from afar never visited the hotel before and kept my fingers crossed, but I needn't of worried. Just so helpful no detail too small no matter how many times I rang or emailed. Calm, relaxed atmosphere perfect attention by all the staff but discreet. Special mention for Callum and Chris you and your team looked after us so well. The chef did us and himself proud gorgeous food and we had complicated diets to contend with. Thank you so much. Everyone was friendly really recommend so easy to find too."

Helen H, January 2017 5th January 2018

"I would like to thank all of the Gables staff for their hard work before and during last weekend to make my birthday weekend such a success. This is the second time that I've organised a big event at The Gables, the previous one being my daughter's wedding two years ago and I cannot fault everyone's attention to detail and willingness to accommodate my every request. Please pass on my thanks to all of the staff and I look forward to be able to return to the Gables for a future event."

Sheila Burton, November 2016 5th January 2018

"Everything was lovely, we received lots of great feedback from our guests".

Mr & Mrs Russell, August 2016 5th January 2018


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Christmas

Just back from The Gables; as part of our Christmas Festivities my wife booked us in for a Festive Afternoon Tea and a Murder Mystery Evening. We also stayed one night at The Gables Hotel. Already looking forward to next year's event!

Jonathan F 11th January 2019

"We visited The Gables for Christmas lunch as a party of 8, including children. The staff were really friendly and looked pleased to be serving us, despite missing their own Christmas lunch. The room was well organised with enough space between tables to be private whilst still retaining a good atmosphere in the room overall. The food was good overall and more servings were available on request. The presents for the children was a nice touch and overall a lot of thought and effort had clearly gone into the day. The one recommendation we would make is having drinks served at the table instead of queuing at the bar. We would definitely come back again next year and as a result of this experience, we shall certainly visit again during the coming months. Thank you for a pleasant Christmas lunch."

5th January 2018

"Spending Christmas with our family nearby, we stayed on Christmas Eve and Christmas Day nights at this cosy, welcoming hotel. In spite of it being a holiday period, staff were on hand, friendly and helpful. We were touched to find a beautiful large presentation pack of chocolate festive biscuits in our room, plus the usual tea and coffee. Breakfast was fulsome and unhurried and staff, though preparing for a large Christmas Day lunch were helpful and present. Well done - this is our second visit and we will come again. Excellent price for the two nights plus breakfast. Thank you."

5th January 2018

"We had a really lovely evening at The Gables New Year's Eve party. The food was delicious, the service excellent and the disco was great. The staff (most of whom were very young) had a lovely attitude, nothing was too much trouble and they added to the happy atmosphere of the evening. We would definitely go again. Thank you to all who worked New Years Eve at The Gables for making it such a lovely night."

5th January 2018

"The facilities of the Hotel together with the very helpful and supportive staff made our evening a delight. We were all impressed with the room and table decoration, the quality of the food was such I received no complaints whatsoever only praise. Congratulations to your Chef and the kitchen staff and also your waiting staff all were very courteous efficient and engaged with their guests. A mere thank you seems inadequate, it was a super evening!"

Richard Hiscock 5th January 2018

"Another brilliant New Year's Eve at the Gables. Excellent food, service and brilliant disco. Staff are lovely and worked so hard to make it a great night for everyone. Thanks and Happy New Year!"

5th January 2018

"Just wanted to let you know that we all had a fab time at the Christmas party. Everyone commented on how nice the food was and the DJ was a great hit. Asking everyone for requests and having a good time with us all. The staff on that evening and then again at breakfast were lovely – please pass on our thanks to everyone."

Rebecca Bridges 5th January 2018

"This is the 2nd time we have had a Christmas Party here, food was excellent, service was excellent and the rooms cosy and clean, looking forward to next years party!" Andy Hill
"Your organisation, the food, the serving staff and the room all contributed to a very pleasant lunch. Please pass on my thanks to all at The Gables who were involved in providing a very pleasant occasion for us all."

5th January 2018


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Afternoon Tea

Lovely atmosphere and a fab afternoon tea, dogs are allowed. The staff were lovely and friendly and we took some of our cakes away with us, We will definitely be back very soon!

Helen Masters, February 2019 29th April 2019

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